Testimonials

• Overview

North American Surgery Client Testimonials

January 2008

As we begin to provide Americans with the same service which we have been providing to Canadians for the last 4 years, we will be featuring testimonies from American clients.  In the meantime, we are featuring a selection of testimonies from our Canadian clients.

I would like to thank you for referring me to the Hospital in Oklahoma for my hip replacement surgery. When i first got in touch with you i was kind of sceptical, not knowing what to expect when I arrived in Oklahoma. Immediately upon my arrival at the hospital all my fears came to an end. I was greeted by the most freindly and warm people i have probably met. The facility you recommended me to was a first class facility from the office staff right on up to the Doctor. I was in the best hands that a person would want to be in. It has been 4 weeks since my operation and i feel 20 years younger already. I'm walking daily and almost without a limp. I have been in pain for the last ten years and the minute i woke up after surgery the pain no longer existed, other than the surgery pain. I recomend this clinic/hospital to anyone requiring the surgery they offer. I can’t stress enough what a great expience I had in Oklahoma. Thank you for all your help and i hope you can help other people needing surgery. Also I would like to add that the price I paid for surgery was very reasonable for what I received.

Sincerely yours,

Charles W.
Maple Ridge, BC

May 2007

It was a matter of choice. After waiting more than six months to see the local orthopaedic surgeon and learning that it would be more than a year to get a total hip replacement, we got in touch with Timely Medical Alternatives and were immediately put in contact with Dr. Stephen Bruce at St. Joseph Hospital in Bellingham. In just a few days we went for the initial consultation and he agreed to do the operation and that was completed in just a few weeks. We have nothing but good to say about the treatment received at the hospital. Everyone was kindness itself and Dr. Bruce proved his reputation as a really nice and caring person. Everybody we met in Bellingham was helpful and courteous.

We are pleased to say that our local GP and the local hospital were also very supportive in the providing us with a copy of an earlier X-ray, arranging and completing the required pre-operative tests and looking after some post-operative care and the necessary physiotherapy.

Progress has been good and we went for the follow up appointment, which we recommend, six weeks after the operation taking with us a report from the physiotherapist and also another X-ray, good ideas and appreciated by the surgeon.

At each stage we were dealt with most professionally and we are most grateful to the staff at Timely Medical Alternatives for their excellent work in establishing the contact in Bellingham.

- R. Giles

October 2006

Dear Rick,

I would like you to know that I felt very fortunate to find your firm on the internet. The fact that you were able to book an appointment for me so quickly is amazing.

As things have turned out, being able to have the surgery here in Calgary is preferable.

Without hesitation, I will recommend your firm to anyone with a long wait for surgery. You are providing a much needed service and I wish you success with your venture.

Thank You.
- M. Siddall

October 2006

"I just wanted to say a BIG THANK YOU for getting me to Buffalo on August 30th for a long overdue MRI. After a year and a half, I finally have some answers. When the possible diagnosis was MS, I was having a hard time waiting for the answers and you got them for me. I do NOT have MS! Thank You Thank You Thank You...........this is a major load off my shoulders.

I have a son who just turned 9 and has seen me through some tough times medically speaking his entire life. While I don't wish this on any child it has caused my boy to become a very caring, compassionate little soul......far beyond his years. When I picked up the written report (the day after the MRI) that told us after an almost 2 year wait that I don't have MS........let's just say his reaction is forever etched in my heart. I swear, in the middle of the sidewalk in front of my doctor's office, where I opened the envelope containing the results of the MRI you so promptly arranged, that child let out a hoot you could have heard on the next block and I swear he was airborne! Now THAT was soooo worth the money spent on that MRI........it's irreplaceable! I have you to thank for that.

Again, God Bless you for what you've done for me and especially the piece of mind you gave to a nine year old child. What you do for Canadians is undoubtedly the most awesome thing; I am at a loss for words. From the bottom of my heart, I thank you.

God Bless You!
P. Newman

P.S. I have recommended your Services to many people such as myself and will keep spreading the word of what your wonderful institution does for fellow Canadians.

September 2006

Hello Mr. Baker,

I am very glad to hear that you have received a lot of emails regarding your website and services. I personally do not need any surgery or other services at this time, but you can be assured that if I should ever have to I will be on the phone to your facility very, very quickly.

I am a strong believer that those people who have invested their finances and saved their money wisely, should alleviate the public medical services of the long tiresome waiting lists. My own brother passed away very suddenly because he did not have the funds to go to a private facility and had to have major back surgery.

My husband and I offered to pay for him to go to a private facility and have it done quickly, but being a very strong union man and a believer in the public system, he suffered for over 3 years, then it was too late and he had an embolism in his brain and died instantly.

Thanks again, and keep up the good work, I may see you one day.

Regards
-Patricia Gillott

March 2006

Good Morning Rick,

Just wanted to send you a very big "THANK YOU" for all your help scheduling my son, Marc's, MRI.

We took him down to Buffalo on Wednesday just as planned and everything went very smoothly.

My husband and I would like to congratulate you and your company on your promptness and efficiency. You did exactly what you said you would when you said you would do it and we very much appreciate that.

I work for 2 Naturopathic Doctors here in Georgetown and they already have passed on your companies name to a couple of patients who are looking for quicker way to have an MRI than the Ontario Healthcare system can arrange.

Once again, thank you very much for all of your help.

- Deanne D.

January 2006

"The socialists keep telling us that private healthcare in Canada would result in people having to "sell the farm" in order to get treatment. I was a family doctor in rural Saskatchewan for over 20 years. I never heard of anyone even coming close to selling the farm during the years before "universal healthcare" came into being. Nor has anyone I know ever heard of such a situation. I believe a parallel, private healthcare system is the only practical alternative to chronically long waiting lists. I applaud Timely Medical for its efforts in this regard."

-Dr. Michael Warrington

December 2005

"Recently I received care for episodes of cardiac arrhythmia, in Washington State, through the auspices of Timely Medical Alternatives. I travel on business all over the world (literally). The clinic supplied me with a heart monitor which allows me to report any future arrhythmias from anywhere in the world, 24/7, to my specialist within minutes! It's a great relief to know that I can access these cardiologists whenever needed, without waiting in a long line."

P.G.P.
Prince George, B.C.

December 2 2005

Dear Rick,
Our teenaged son was experiencing pain and reduced mobility due to a knee which kept locking-up. Where we live (Manitoba), the waits for MRI scans to help diagnose such conditions, are unbelievably long. Timely Medical was able to get us an MRI followed by a consultation with an orthopedic surgeon and a surgical procedure all on the same day!

Thanks so much.
David C.
Winnipeg, MB.

September 2005

Dear Rick,
I had a great experience thanks to your company. Timely Medical Alternatives is a perfect name for what you do. I was so impressed with the information provided to me. After I made the decision to have a discectomy, you had everything arranged for me in less than one week! I am progressing well. Please extend my thanks to all the staff at the clinic. They took great care of me. Dr. Chan was absolutely great. I am very happy and if you need me to tell my experience to anybody, I am more than happy to do that.

Thanks so much for all you did for me. You have given me the opportunity to have a life again!

Thanks again,
Alison Holmes

June 2004

Dear Richard,
Many, many thanks for your help in getting me into the St. Joseph Hospital in Bellingham and arranging for hip sugery with Dr Hoekema. Dr Hoekema is a very gifted orthopedic surgeon. Just two weeks after my surgery, I was able to join relatives for lunch at our local golf club.

Dr Hoekema is not only a wonderful surgeon, but a very nice man who genuinely cares about his patients.

The staff at St. Joseph Hospital were just great, I was looked after very very well. Sharon did a marvelous job of coordinating everything, giving us directions and assisting us with all the detail. Everyone was great just terrific.

You have given me a new lease on life... THANK YOU, THANK YOU, THANK YOU.

Yours truly,
Mamie D. Reeves

May 2004

I would just like to take a moment to thank you for your very "timely" arrangements for my request for a breast biopsy last week. Thankfully, I did not need to have the procedure done, as my test are clear. However, I am still extremely impressed with how quickly and efficiently your company set the whole thing up, ready to go within days.

There are very few organizations that can deliver what they promise, and Timely Medical Alternatives has been able to do just that. I cannot tell you how comforting and reassuring it was to speak with you and know that I had a biopsy scheduled within days, with the lab results ot follow, a mere two days after that.

For myself, I like to think I pro-active about my health and the health of my family. I'm not one to wait around to see if things worsen or progress. If I have an opportunity to know about something quickly and then take action to correct or treat it, I do. With Timely Medical Alternatives, I feel that I can do that if ever the need should arise in my family. I take great comfort in knowing that your company is there to help us out.

I wish you every success in your business. I feel you are providing an excellent service to your community at large and many will invariably reap benefits in your so doing.

Thank you again. It has been a pleasure to know you. Rest assured, I am recommending your company to my family ad freinds.

-Deborah J.

February 2004

A client recently contacted us about his severe carpal tunnel syndrome. His hands were causing him pain and he had lost 90% of normal function in both. He was on a 2 month waiting list for a consultation, with no fixed time set for his surgery.

We received his telephone call at 10 am one morning.

By 4:30 pm that same day he was in surgery.

"My family doctor was dumfounded at the speed at which your company was able to get help for my condition", reports Peter O. "He had trouble believing me when I told him".

-Peter O.

December 2003

Brian W, a lawyer, contacted Timely Medical Alternatives Inc. in December 2003 in the hope of getting us to help his wife to get a new hip. Shortly thereafter we arranged for an initial consultation with an orthopedic surgeon in a large Washington State hospital. As it happens, this physician has received advanced training at the University of BC.

A week following this consultation, our client returned for her surgery which was routine. Her husband, Brian, was accommodated at a nearby hotel as part of the package price provided by Timely Medical Alternatives. We visited the client in her private hospital room the day following her surgery. She was up and walking.

Here is what Brian W. has to say about their experience:
"I wish we had contacted you a year ago - this is one of the most positive experiences of our life together. The hospital was as impressive as any facility we've seen in B.C. The staff were attentive and caring. When they asked us how everything was going you could tell they were genuinely interested. Our surgeon was outstanding. He explained everything to us thoroughly and discussed all our options at length. His bedside manner was exemplary. We would recommend this hospital, this surgeon and Timely Medical without reservation".

Apart from saving this client money on their surgery, Timely Medical Alternatives helped save them over $500 on their currency conversion and we were able to give them directions on whom to contact in order to maximize their tax deduction associated with the procedure.

-Brian W.